What each shop puts on the box and your statement
Sender names, outer packaging and bank-statement lines for every shop we list, and which ones we've verified.
By the editors · 24 Sep 2026 · 7 min read
Two things give an order away: the parcel on the doormat and the line on the statement. Every shop we list says something about both. Here's what each one says, in one table, so you don't have to dig through six help pages.
"As stated" means we're quoting the shop's own help pages. "Verified" means we've placed an order and seen it ourselves. Until we have, we won't pretend otherwise.
The parcel
Every shop we list sends orders in plain packaging with no logo. The detail that varies is the return address, because that's the one bit of text on the outside that isn't yours.
- A neutral company name (Gold Group House, Barnaby LTD) is the gold standard. Nobody at the door learns anything.
- No name stated means the shop hasn't said what goes on the label. It may well be fine; we just can't tell you.
- Customs labels are the exception. International parcels carry a contents declaration, so buy from a shop in your own country if discretion matters most.
The statement
Shops bill through a company name, not the shop name. That works for a paper statement. It works less well on modern banking apps, which look up the merchant and may show the brand and even a logo.
Ann Summers is unusually honest about this: most banks show AS Ltd, but Monzo and Starling may show Ann Summers, because that's down to the bank's own display. Assume the same could happen with any shop if you use an app bank.
If someone else sees your accounts
- A shared card or a joint account shows every merchant line to both of you.
- PayPal hides the shop from your bank statement but names it inside PayPal and in the receipt email.
- Buy-now-pay-later apps like Klarna show the shop, and often the items, in their own app.
Our guide to paying goes through each method in detail.