The UK shops we'd send a friend to, in order, and exactly why.
Every shop here delivers across the UK, ships in plain packaging and puts a neutral company name on your statement. What separates them is the stuff you notice after you've paid: how fast it turns up, what happens if it's faulty, and whether you can send it back.
The order is ours. It's based on each shop's published policies, checked on the date shown, and no shop pays to move up.
4 shops · UK
Free returns within 28 days, next-day Express, and nothing on the box
The safe first stop
It's the name everyone knows, which is exactly why the discretion matters: nothing on the box, AS Ltd on most statements, and returns go to Gold Group House. Order by 7pm and Express aims for the next working day. One catch: Monzo and Starling may still show Ann Summers.
— The editors
Next-day cut-off at 11pm and 180 days to return a faulty toy
The late-night next-day option. Last-minute orders that still need to arrive discreetly.
The most careful packaging rules we've read, and real advice by phone
The one that sweats the details. Discreet parcels and real advice from a women-owned shop.
Free delivery from £40 and the deepest fetish range on the list
Where the fetish range goes deep. Fetish and BDSM gear from a shop with UK stores.
No US chart yet
This chart is for UK shoppers. Switch to the US chart for shops that deliver there.
See every US shopOur current pick is Ann Summers: free returns on eligible items within 28 days, next-working-day Express for £5.95 if you order by 7pm, and plain parcels with no branding inside or out.
All four shops on this chart send orders in plain packaging without the shop's name. Sh! goes furthest: anything you could feel through a jiffy bag goes in a box.
Usually only if it's sealed or faulty. Opened toys are exempt from the normal 14-day cancellation right for hygiene reasons, but the Consumer Rights Act still covers faulty goods.
